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Where do you purchase you Doge? Yea, it's total BS. They could easily fix the transaction as I have record and it's 46000 Doge which is nothing for them, but pure greed and terrible customer focus will end their site eventually. Just be careful having any coin in their because there is no regulation and they could just delete their site and take all the money/coin and never be heard from again.
They have setup a system that allows you to easily generate one of their codes for DGC...
Are you sure you are stating the correct coin symbol? DGC is for Digital Coin. DOGE is for Dogecoin. I have had no problems transferring, trading, depositing, and withdrawing Dogecoin or any other coin through Cryptsy. If you created an address for DGC and used that for sending DOGE, those coins very well may be lost. It is possible you might be able to reverse the transaction using the address from Cryptsy, you can try that.
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